Every real call is practice.
Every call is graded against your rubric. Reps get sharper without a manager in the room.
Call
Graded
Sharper
Growth named
Your rubric, not a generic model
You set the objectives. Every call gets scored against them, with reasons.
- Per-objective scores
- Strengths and growth areas
- Follow-up questions and tone
Feedback a rep can act on
Not just a number: what went well, what to fix next call.
The call log becomes a training program
Managers review scorecards, not recordings. New reps ramp on graded real calls.
Questions
Why real calls instead of simulated roleplay?+
Because real calls count. Pomo has no roleplay bots; every call your rep makes is coached live and graded after.
Can we change the rubric?+
Yes, anytime. We set it up with you; you edit it whenever your process changes.
Are scorecards a paid add-on?+
No. Every call is graded on the one plan. Others sell this separately.
See it on your own CRM.
One 30-minute call with us. Your team makes its first coached call the same day.