Every call recorded, transcribed, and searchable
Calls record automatically with disclosure, transcribe in the background, and land on the CRM record with an AI summary. Nothing to export, nothing to sync.
Recording with disclosure built in
Every call records automatically, with disclosure at the start. Reps don't toggle anything and managers don't chase missing recordings. The record is simply there.
Two channels, one transcript
Rep and customer are transcribed on separate channels, so the transcript shows who said what without guesswork. Transcription runs in the background after the call ends.
- Dual-channel: speakers never blur together
- Background transcription, no manual step
- Searchable from the CRM record
The summary lives on the record
An AI summary attaches to the CRM record next to the transcript and recording. The same transcript feeds live coaching and the post-call scorecard, so one capture powers the whole loop.
Questions
Where do recordings live?+
On the CRM record, next to the transcript, summary, and scorecard. There is no separate conversation-intelligence app to log into.
Is recording disclosure handled?+
Recordings start with a disclosure. Consent rules vary by state and country, so confirm your specific obligations with counsel.
Do we need a separate transcription tool?+
No. Recording, transcription, and summaries are part of the plan, not an add-on or an integration.
See it on your own CRM.
A 30-minute setup call: we connect Pomo to your workspace, map your data, and you make your first coached call the same day.