New brokers ramp on real shipper calls.

A new broker's first hundred calls are the training program, if anyone's watching.

Pomo's bulk queue panel adding a shipper list with a shared reason and assigned broker

Ramp is a hundred calls a day with no coach

Every uncoached shipper call is training data thrown away.

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5 min1 hrnext day

A coach on every shipper call

"We already have carriers" gets a suggested next line, mid-call.

  • Live transcript in the softphone
  • Objections flagged with next lines
  • Lane, volume, rate tracked live
How live coaching works
A Pomo call transcript with both speakers labeled by channel

The scorecard after call forty-one

Every call graded: what to fix before the next dial.

How scorecards work
A Pomo call scorecard with per-objective scores, strengths, and growth areas

Accounts stay with their broker

A shipper calls back; it rings the broker who owns the account.

  • Queue lists with a reason
  • Follow-ups become queue entries
  • Inbound finds the account owner
How the deliberate queue works
The Pomo call queue showing queued records with reasons and assigned reps

Questions

Is this a roleplay simulator for new brokers?+

No. Every coached call is a real one. Pomo doesn't simulate shippers, and we aren't building that.

Can Pomo keep up with 100+ calls a day?+

One call at a time, deliberately. If connects-per-hour is the whole strategy, a parallel dialer suits you better.

What happens when a shipper calls back?+

It rings the owning broker's cell inside callback hours. After hours: voicemail and a logged callback.

Put a coach on the next hundred calls.

We connect your system live and your brokers make coached calls the same day.

Book a setup call